The Szallas Group Zrt. (hereinafter: Service Provider) is committed to helping travelers find suitable accommodation. We are continuously improving our digital experiences and systems for our wide travel community, including people with disabilities. Our primary goal is to make the accommodation booking process as comfortable and simple as possible. You can view our Terms of Use here. We develop our Website and Application in this spirit: we design our digital interfaces to be accessible and usable for as many people as possible.
The Service Provider carries out the accessibility of its digital platforms in accordance with the AA level of the Web Content Accessibility Guidelines (WCAG) 2.1 standard, as well as the guidelines of Act XVII of 2022 and the EU technical standard (EN 301 549).
This statement presents the current accessibility status of the Website and Application, and the identified inaccessible content elements.
Our Website and Application partially comply with the WCAG 2.1 AA level requirements based on our internal audit. Many of our interfaces are already well usable with assistive technologies, but currently there may still be elements or functions that do not provide full accessibility for all users. We are continuously working to improve this and to ensure that our users' accommodation booking experience is maximally positive.
This statement does not apply to elements that are not fully under the control of the service provider, such as archived content, embedded elements from third parties (e.g., videos, maps), links to external websites, documents from partners or users. The accessibility of these cannot always be ensured.
The Website and Application currently contain elements that are not fully accessible. We are not currently providing detailed descriptions or examples, only referring to the partial fulfillment of the WCAG standard. We are continuously working on uncovering more detailed explanations and supporting examples. Based on our current assessment, the following problems may occur:
In commitment to the continuous improvement of the accessibility of the Website and Application, if you encounter any accessibility issues while using the Website or Application, please contact us. Your feedback helps us make our digital interfaces truly accessible to everyone.
If you do not receive a satisfactory response to your inquiry, or if you have further questions regarding accessibility, you have the option to report the digital accessibility problem to the competent supervisory authority:
Hungarian Competition Authority - Market Signals Investigation Office
The management and team of Szallas Group Zrt. are committed to complying with accessibility standards and are continuously working to improve the accessibility of the platform. This statement will be regularly reviewed and updated during future, more comprehensive audits and continuous development cycles to accurately reflect the Service Provider's accessibility status and commitment to digital inclusion. The examination and improvements are carried out through the conformance points suggested by the WCAG 2.1 AA standard.
This statement was prepared on June 24, 2025.
