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Description of the accommodation:
Rooms, services Sheraton Hanoi Hotel Hanoi is offering 299 tasfefully furnished, nice rooms for those looking for a place to stay at in Hanoi. You may also enjoy refreshing wellness services at the hotel, an outdoor pool will also be available to you. In case you like doing exercises while you are on a trip, you should definitely try the gym as well. Airport transfer can be requested upon preliminary notice. The possibility to rent a conference room is recommended especially to corporate customers. Your valuables can be the safely secured in the safe. There's no need to worry about the summer heat here, air-conditioning is available in all rooms. In case you'd bring your laptop along, you may go online via free wireless Internet connection (WiFi) available in the rooms. The exact list of services available at Sheraton Hanoi Hotel Hanoi (including those for an extra fee) and the exact list of equipment in a room can be found on the information sheet below.
Payment Credit card guarantee or advance bank card payment may be required for the reservation, depending on the chosen room, date and price.
Arrival, opening hours The earliest check-in time is 15:00, the latest check-out time is 12:00.
Sheraton Hanoi Hotel Hanoi rooms Rooms
Free WiFi in shared places, Free Internet in shared places
- Outdoor pool
- Children's pool
- Steam chamber
- Spa treatments
Garden, Elevator, Laundry, Safe deposit box, Business center
WiFi, Air conditioning, Parking place, Airport transfer, Conference room, Smoking area
No baby cot
Free WiFi (limited use)
- Diners Club
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property uses wind energy. Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 25 for adults and USD 12.5 for children (approximately)
- Airport shuttle fee: USD 120 per vehicle (roundtrip, maximum occupancy 8)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: USD 35.31 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Couples wishing to share a room must provide proof of marriage.
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
- Pool access available from 6:00 AM to 7:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- Free in-room WiFi has a 3-device limit.
- Parking height restrictions apply.